Variables

Variables make a single template work for everyone: on send, each variable is replaced with the user's real information. You write {{user.firstName}} once in the template, and everyone sees their own first name.

How it works

1. In the editor, place your cursor where the information should appear.
2. Insert a variable from the dedicated panel (or type it manually).
3. On send, ECARD replaces the variable with the value from the user's profile.

The exact list of available variables is offered in the editor at insertion time. A screenshot of the variables panel helps you find your way around.

Common examples

User-related variables:

• {{user.firstName}} — first name

• {{user.lastName}} — last name

• {{user.email}} — email

• {{user.jobTitle}} — job title

• {{user.phone_mobile}} / {{user.phone_office}} — mobile / office phone

• {{user.company}} — company

Variables related to the user's group (agency, department, HQ…):

• {{user.groupauto.name}} — name of their group
• {{user.groupauto.address}} — address of their group

Group variables come in three flavors (each user's group, a specific level of the org chart, a fixed group): see Group variables to pick the right one.

Rendering example

For a template containing:

{{user.firstName}} {{user.lastName}} — {{user.jobTitle}}
{{user.company}}

Marie Dupont, Sales Director at ECARD, will see:

Marie Dupont — Sales Director
ECARD

Best practices

• Complete profiles (job title, phone numbers, company) before deploying.
• Make sure no variable appears "in plain text" in the preview: that means the matching information is empty in the profile.
• Always prefer a variable over a hard-coded value, to avoid stale information.
• To hide a separator or a label when a piece of information is missing, use conditional display ([if …]…[/if]).

Troubleshooting

• {{user.jobTitle}} shows as-is in the signature → the job title is empty in that person's profile. Fill in the field, then reinstall the signature. See Signature troubleshooting.
• The signature is out of date → it captures the profile at install time. After a change, reinstall it (or let the Outlook add-in do it automatically).

Going further

• Create a signature
• Group variables
• Conditional display
• Install the signature
• Glossary — definition of "variable"